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Recent Articles

Results-Ready Financials for Rural Hospitals

Rural hospitals do not fail because leaders stop caring. They fail because decisions arrive too late, information arrives out of sequence, and pressure compounds faster than clarity. Financial reporting plays a central role in that dynamic. In many rural hospitals, financial statements are accurate…
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Understanding the True Cost of Underutilized Services

Hospitals, particularly those serving rural communities, face unique financial pressures that often magnify the impact of underutilized services. While healthcare leaders are acutely aware of the importance of efficient resource utilization, accurately quantifying and addressing the true cost of un…
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Using the Theory of Constraints to Identify Bottlenecks in Patient Flow

This comprehensive article explains how hospitals can leverage the Theory of Constraints (TOC) to uncover and address critical bottlenecks, significantly improving patient flow and overall hospital performance.
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Making the Monthly Close Meaningful

The monthly financial close is often viewed as a routine, sometimes tedious, task by hospital financial departments. Yet, when approached strategically, the monthly close can become a powerful tool for organizational alignment, insightful decision-making, and ongoing performance improvement. This a…
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Category: Results Review

Giving and Earning 300% Credit

The awful boss that is often spoken of who steals his employees ideas, robs them of recognition for accomplishments and hard work, and passes the blame for failure is the poster child of bad...

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Why are you doing this?

I spoke with a friend today who is exploring an entrepreneurial pursuit.  As we discussed the business plan concept I eventually couldn’t help myself but to start drilling in on the economics.   So...

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Exceptional Excellence or World Class

Do you tell your team you want to be “World Class”?  If you do, let me try to persuade your thinking and change your goal.   To me, World Class means you are have achieved a standard of...

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A Message to Garcia

A boss and later mentor first shared Elbert Hubbard’s A Message to Garcia with me.  The brashness, the directness, and candor is refreshing since all too often we walk on eggshells to in an attempt...

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